Order Policies

 How to Order

To place an order, choose one of the following ordering methods:

Order Online

Ordering Wholesale Supplements Online is Easy!

  1. Find the item you like and add it to your shopping cart. Then you can either choose to Continue Shopping or Proceed To Checkout.
  2. When you have finished adding items to your shopping cart, simply click on the Proceed to Checkout button. After selecting the desired shipping method, enter a coupon code if you have one, then click the Checkout button to proceed to the next step.
  3. You will be asked to either Checkout as a Guest or register. You may also log into your existing account if you have shopped with us before.
  4. You will then be prompted to completing your billing information and shipping information as well as to select a shipping method and payment method. You will be able to review your order before finalizing and submitting it.

As soon as you submit your order, we will process and ship your order with all possible speed!

Order By Phone

To order by phone, have your order ready along with your credit card number and expiration date. Then call us Toll-Free: (865)-977-9917 from 8 AM to 5 PM EST weekdays (This toll free phone number is available in the U.S. only.)

Our toll-free telephone line is for placing orders only. If you have any questions, please send us email or contact us by using our website contact form. We promptly reply to questions sent by email: [email protected].


 Payment Options

All prices are in US Dollars. We accept the following payment methods:

 

  • Credit Cards - We accept the following major credit cards: MasterCard, Visa, Discover and American Express. We reserve the right to request additional verification documentation prior to processing and shipping orders. Billing information provided MUST match the credit card being used.
  • Money Orders - The money order must be drawn on U.S. funds. Please make sure your name and order/invoice number is on the money order. We will ship the products as soon as we receive the money order. We do not ship orders until we receive payment.
  • Checks - We will gladly accept your business or personal check but please understand it may delay processing for up to 14 business days. We do not ship orders until we receive payment. The check must be drawn on U.S. funds from a U.S. bank. This method is only available in the U.S. $29 fee will be charged for returned checks.
  • PayPal - As long as none of the items in your order violates Paypal policies, the Paypal choice will be available to checkout (no sex, ephedra, prohormone or HGH products). You will be prompted to enter your PayPal information after you complete your order. You may either create a Paypal account or use an existing Paypal account to complete the transaction.
  • We do not ship COD at this time.

 

 

Coupon Codes

When using coupon/discount codes, only one coupon code may be applied per order. Coupons cannot be combined.

 

Ordering by Paypal

PayPal is another checkout method available to customers of A1Supplements.com! As long as none of the items in your order violates Paypal policies, the Paypal choice will be available to checkout (no sex, ephedra, prohormone or HGH products). You may either create a Paypal account or use an existing Paypal account to complete the transaction.

 

PayPal Processing Delay Notification

Please note: Due to verification delays in working with PayPal generated orders, we must allow up to an additional 48 hours to process PayPal orders.

Order By Mail (Check or Money Order)
Check or Money Order payments are available to US customers only. Funds must be in U.S. Dollars, drawn from a U.S. bank. To order by mail, simply complete the store checkout process then, when asked for payment method select the "Check or Money Order" option for payment method. Complete your order and print the confirmation page. Then send us your payment with confirmation page to: 

A1supplements.com
1606 NW 84th Ave 
Doral, FL 33126

 

Customer Service By Chat

If you need real time assistance and the chat icon is indicating we are available for live chat service, click below to start a chat with one of our representatives!