Order Policy
Ordering Supplements Online is Easy!
- Find the item you like and add it to your shopping cart. Then you can either choose to Continue Shopping or Proceed To Checkout.
- When you have finished adding items to your shopping cart, simply click on the Proceed to Checkout button. After selecting the desired shipping method, enter a coupon code if you have one, then click the Checkout button to proceed to the next step.
- You will be asked to either Checkout as a Guest or register. You may also log into your existing account if you have shopped with us before.
- You will then be prompted to completing your billing information and shipping information as well as to select a shipping method and payment method. You will be able to review your order before finalizing and submitting it.
As soon as you submit your order, we will process and ship your order with all possible speed!
All prices are in US Dollars. We accept the following payment methods:
- Credit Cards - We accept the following major credit cards: MasterCard, Visa, Discover and American Express. We reserve the right to request additional verification documentation prior to processing and shipping orders. Billing information provided MUST match the credit card being used.
- Money Orders - The money order must be drawn on U.S. funds. Please make sure your name and order/invoice number is on the money order. We will ship the products as soon as we receive the money order. We do not ship orders until we receive payment.
- Checks - We will gladly accept your business or personal check but please understand it may delay processing for up to 14 business days. We do not ship orders until we receive payment. The check must be drawn on U.S. funds from a U.S. bank. This method is only available in the U.S. $29 fee will be charged for returned checks.
- PayPal - As long as none of the items in your order violates Paypal policies, the Paypal choice will be available to checkout (no sex, ephedra, prohormone or HGH products). You will be prompted to enter your PayPal information after you complete your order. You may either create a Paypal account or use an existing Paypal account to complete the transaction.
- We do not ship COD at this time.
When using coupon/discount codes, only one coupon code may be applied per order. Coupons cannot be combined.
PayPal is another checkout method available to customers of A1Supplements.com! As long as none of the items in your order violates Paypal policies, the Paypal choice will be available to checkout (no sex, ephedra, prohormone or HGH products). You may either create a Paypal account or use an existing Paypal account to complete the transaction.PayPal Processing Delay NotificationPlease note: Due to verification delays in working with PayPal generated orders, we must allow up to an additional 48 hours to process PayPal orders.
Check or Money Order payments are available to US customers only. Funds must be in U.S. Dollars, drawn from a U.S. bank. To order by mail, simply complete the store checkout process then, when asked for payment method select the "Check or Money Order" option for payment method. Complete your order and print the confirmation page. Then send us your payment with confirmation page to: A1supplements.com
1606 NW 84th Ave
Doral, FL 33126
If you need real time assistance and the chat icon is indicating we are available for live chat service, click below to start a chat with one of our representatives!
Call us during our normal business hours for a return authorization and instructions from one of our customer service representatives prior to returning any merchandise. Merchandise must be returned at your expense in unopened and perfect condition in order to receive credit. We do not allow any nutrition bars or the like (cookies, brownies, etc.) to be returned for credit. We do not accept returns on opened products. A return authorization must be given or we may refuse the package. A 20% restocking fee will be applied for returns. Refunds for returns are typically processed within three business days upon receiving the returned product. No product returns will be accepted after 30 days.On the rare occasion that we may ship you an item other than what you ordered, do not open the product or it will void your right to return it.